Orders and shipments

SHIPMENTS:

For orders placed and paid directly online before 12:00, the shipment will depart the afternoon of the same day, with guaranteed delivery within 2 working days. Delivery to peripheral or hard-to-reach locations, islands, etc. it can provide for longer delivery times (1-2 days more). Shipping by express courier for large packages (such as some sheet metal, bulky items, ...) provides slightly longer delivery times, 3-4 working days for most destinations, except islands and outlying locations.

The customer is required to check the conditions of the package at the time of delivery. If the package is not perfectly intact, withdraw it with reserve, or sign the transport document with the words "RECEIVED WITH RESERVE damaged package". Also check the exact correspondence of the number of packages. Any disputes must be immediately raised to the carrier, otherwise the product is considered delivered correctly.

ORDERS:

It is therefore possible to order via:

E-COMMERCE:

You can order all the spare parts of your car on our constantly updated e-commerce www.demarcoparts.com.

When ordering, the shipping costs are calculated automatically based on the destination country and the items in the cart. You can already view the shipping costs directly from your cart, selecting the shipping method (which usually is GLS for Italy and Europe, also for large shipments that provide pallets). All this even before the payment phase (you are therefore not obliged to confirm the order in order to view shipping costs).

E-MAIL:

You can send us an email with the details of your car and the list of spare parts you need, specify the preferred payment method, as soon as you will receive a detailed quote without commitment including shipping costs and delivery time of spare parts.

You can also send a mail to ask for:

  • informations about the products on the site
  • help you in your orders
  • technical assistance
  • quotation service

Payment Methods:

PAYPAL - CREDIT CARD

It is possible to pay by credit card or, by having an account on PAYPAL, it is possible to make payments through the PAYPAL server in a safe and free way. Our server interfaces with PAYPAL and everything takes place in the simplest way possible with maximum transparency and protection for the customer.

The payment with Paypal does not include any additional collection costs. You will be asked to finalize the Paypal payment once we have checked the availability of the pieces ordered and provided the delivery times

BANK TRANSFER IN ADVANCE

You can make a payment by bank transfer through your bank. The order processing procedure will be started once the amount of the entire order has been credited to our c/c. The times are now the order of 1-2 working days, in some cases even the same day if your account is in a bank of the same group (CREDITO COOPERATIVO).

The purpose of the transfer must include:

Order or invoice number
Name and surname of the order holder, especially if the bank account is not in his name
Our bank details are:
CHIANTI BANCA - CREDITO COOPERATIVO

Holder: De Marco Parts SRLS Unipersonale
IBAN: IT50K0867371860001002016755